FAQ

How does Rent-to-Own work?

Pick your building from one of our trusted dealer locations.
Make an initial payment equal to two months’ rent.
We deliver and set it up at your home.
Pay month-to-month according to your contract term. When your term ends—you own it!

Can I choose my contract term length?

Yes, we offer a 24 month, 36 month, 48 month, and 60 month Rent-To-Own program. Ask your local dealer which will be best for you.

How do I pay my bill?

Paying your bill has never been simpler. You can make secure payments, and view your account history online anytime. Just click on Payments above.

Note: Payments made after 5 PM Eastern Time will be credited the next business day.

When are my payments due?

You can choose to have your payment come due either on the 1st or the 15th of the month, when you start your agreement.

Your payment due date will be shown at the top right corner of your monthly bill. You have a 10 day grace period after the due date before late fees are assessed. Any payment received in our office after that grace period has expired, is PAST DUE, and applicable late fees will apply.

Can I pay extra on my payments each month?

Yes you can! When paying online, simply put the extra money that you want to pay towards your payoff, into the “Deposit Payment” field on the payment screen.

Can I payoff my account at anytime?

Yes, you can, we give you an early payoff discount when you payoff the balance in full. We cancel all the uncollected rental charges for the remaining contract term when you exercise your early purchase option.

What if I need to return my building?

No problem. You can return it anytime, for any reason, with no penalties. Want to buy it early? Ask about our early payoff discount and get your exact payoff amount at any time—just contact us.